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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mandi

November 10, 2023

1  out of  5 rating by Mandi
"*edited to respond* I have insurance through this statefarm location. I call today and am told " Your insurance will be canceled in Dec". Which we just got in September. They cannot tell me why either. I will be taking my company policy somewhere else also. No wonder they have lost some of their employees. Ms. Leonard, when you called me at 5:18 my phone lost the call. This is the first time I have had any response from you. There has been no communication with your company. You never call don't send invoices. Not even an email when I am signed up. I would think what your company is doing is FRAUD, I have signed for a 6 month agreement. Good thing I didn't pay up-front I wouldn't get any of my money back. Don't go to this location get insurance somewhere else and save yourself the headache."

Austin Rupert

November 7, 2023

5  out of  5 rating by Austin Rupert
"Pam and her team have been a great help with growing my small business. Michael and Laura have been fantastic to work with."

Michael Tomas

November 3, 2023

5  out of  5 rating by Michael Tomas
"I have been working with Pam and her team since 2017 (home insurance) and they have provided excellent service throughout. I now use them for auto as well. They were persistent without being pushy."

José Castro

October 23, 2023

5  out of  5 rating by José Castro
"Excellent place.courtesy staff"

Laura Besaw

October 18, 2023

5  out of  5 rating by Laura Besaw
"Laura is wonderful! She gave great personalized attention! So happy with her service 🙂"

Deb Mogil

October 18, 2023

5  out of  5 rating by Deb Mogil
"We have been dealing with this agency for a very long time. Laura Tomaser is our long time contact and she always delivers! Whenever we have questions or need advice on any type of insurance, Laura is amazing. I had an opportunity to speak with Pam Leonard-Williams as well and she was courteous, friendly and ready to help with all of our needs. I strongly recommend this agency for all of your insurance needs!!!"

Christina Chrysogelos

October 16, 2023

5  out of  5 rating by Christina Chrysogelos
"I am a new customer and am happy so far. Lyan did a good job finding discounts for me. Thanks!"

Cheryl Rosenlund

October 12, 2023

5  out of  5 rating by Cheryl Rosenlund
"Michael Clarke is the best! So outgoing and willing to help in any way. He’s is professional and goes above and beyond. Pam Leonard team is the best! Been with them for years and highly recommend. Wouldn’t go anywhere else if you want a good team!"

Frank Matzelle

October 11, 2023

5  out of  5 rating by Frank Matzelle
"Love State farm because of Pam Leonard Williams and her staff . They are like family."

Ruth Gourvellec

October 11, 2023

5  out of  5 rating by Ruth Gourvellec
"I highly recommend Michael Clark at state farm insurance. He has been nothing but wonderful, polite, professional. He will answer any questions, and any concerns you have promptly. I feel very secure, and having him as my insurance representative. Just knowing if I call, I can speak to him means a lot to me. The staff at Pam Leonards state farm office is absolutely wonderful. Michael is the absolute best. Highly highly recommend Ruth G."

Rachel Rivera

August 18, 2023

5  out of  5 rating by Rachel Rivera
"I am so happy I randomly picked this office to call and get a quote from. It was the closest to my home so I just called that. I am new in the state and I was getting the run around from another company's underwriting and the coverage was horrible. I wanted to know about the laws and how my policy relates to Florida and my other agent just wasn't interested in picking up the phone to really help me understand, even after asking. With Michael, he immediately explained my coverage and how it relates to me and FL laws knowing I come from another state without even asking and really handed me the knowledge as a customer. The fact that they do underwriting on the front end is a HUGE deal as they get all the information in hand before they give you the details. I got a way better policy with State Farm and feel way better with the money I am paying down here and the coverage I am getting for it. But kudos to Michael for his customer service and just being a great person and caring about giving people the knowledge they need to make informed decisions about their policy! I signed up right away :)"
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Leonard Stallings

May 14, 2023

5  out of  5 rating by Leonard Stallings
"Very knowledgeable of the car insurance and their life insurance policy that I have which Pam State Farm wouldn't go nowhere else State Farm's number one"

Jenny Westerfield

April 4, 2023

5  out of  5 rating by Jenny Westerfield
"Michael was amazing! I haven't worked with an insurance agent in 20yrs and he was so very helpful and informative. On top of every detail! Def have a new customer for life!"

Alexandra N. Reyes Rivera

April 1, 2023

5  out of  5 rating by Alexandra N. Reyes Rivera
"I've been insured with Pam and her team for 3 years now. I feel apart of the family absolutely great service. My agent Lyan has been there for me, for all different stages of my life. Lyan has helped me with my multi car insurance, home insurance, hospital supplement (highly recommend) and now my life insurance policy. Lyan as an agent has been nothing but exceptional service. Very informative, transparent she definitely has my well being above all else. I'm appreciative to have her by my side. Like a good neighbor Lyan is there 😂. ♥"

Cindy shear

March 30, 2023

5  out of  5 rating by Cindy shear
"So happy that Laura from Cindy Wilson’s office has moved to Pam’s office!! Immediately I felt welcomed when I called to move all my policies over. I have been with State Farm for almost 40 years and started in this location and glad to be back. Looking forward to many more years of business with you."

James De Leon

March 13, 2023

5  out of  5 rating by James De Leon
"Great place to get the coverage you need whether it’s for personal or business use. With Pam and her staff I feel confident in what they do. And For all you car guys go see Alec he will find you the best rates with best coverage. I highly recommend this insurance firm."

Kim

March 5, 2023

5  out of  5 rating by Kim
"I called for some quick information about State Farm insurance and they were knowledgeable and polite."

Cynthia Benedetto

February 17, 2023

5  out of  5 rating by Cynthia Benedetto
"Outstanding service, knowledge and courtesy... both Bernadette Brown and Michael Clarke were fantastic to work with...friendly and efficient... old fashioned customer service combined with the State Farm reputation. Kudos to Pam Leonard-Williams for her outstanding team."

Savannah Fleischhauer

February 14, 2023

5  out of  5 rating by Savannah Fleischhauer
"Thank you to Pam for helping me set up my Life Insurance. She was so caring and educated me on what I needed for my future. Office is great and always feel welcomed when I call or come in. Love the cookies!"

Lindsey Fuller

January 26, 2023

5  out of  5 rating by Lindsey Fuller
"I was referred from a family member and it was an absolute pleasure to work with Leane. The rates are amazing and I am so happy I called. Would 100% recommend."

William Rivera Negron

January 23, 2023

5  out of  5 rating by William Rivera Negron
"State farm mejor presio buen trato muy profesionales , proceso libre de extres"

Bryan Green

January 18, 2023

5  out of  5 rating by Bryan Green
"Alec, is absolutely amazing! Friendly, & very knowledgeable! I was worried about my policy being overpriced & unaffordable.. but Alec found a policy within my budget & I made the transition as soon as possible! Thanks Alex, you’re amazing!"

Phillip Hadden

January 11, 2023

5  out of  5 rating by Phillip Hadden
"One stop shopping at it's best!!!"

Allan Rupert

December 21, 2022

5  out of  5 rating by Allan Rupert
"Had a great experience working with Alec! Super helpful and enthusiastic!"

Tiffany Accattato

November 14, 2022

5  out of  5 rating by Tiffany Accattato
"Pam and her staff are super friendly and a pleasure to do business with throughout the years. I recommend Pam and her agents to all my homebuyer clients, even my Mom! The team goes above and beyond to service their clients. Thank you!"